Returns Policy

Returns Policy


 

All returns should be notified via email or telephone within 7 days of receipt and returned to the address below.
We will offer refund upon return of the goods in original box and condition (we do not accept responsibility for damages or items lost in transit upon return so please make sure items are covered in transit), we will refund your payment minus cost of delivery and return fee if applicable.

Items weighing less than 3 kilos can easily be returned via Royal Mail. Please obtain a certificate of posting or use recorded delivery to return items.

Larger items (over 3 kilos) may be more cost effective to be sent via courier. We can recommend using www.Parcel2go.com.

Larger items we can arrange return via our specialist delivery company who will collect the goods (subject to return fee).

Items lost or damaged in the post will be replaced free of charge. Goods which are returned because they are found to not match the item description will also be refunded in full or alternatives offered.
Items have to be returned within 5 working days of return request.

 

These terms and conditions do not affect your legal rights.

 

Thank you
La Maison Chic team.

t: 0800 1337828

e: sales@la-maison-chic.co.uk